By FIBO CLOUD in CUSTOMER USECASE — Jan 10, 2018

"Itrip.mn: Your Ultimate Travel Companion - Uniting the Best Deals in One Place!"

Through the development and launch of iTrip, our IT agency has not only revolutionized the online travel industry but also enhanced the overall travel booking experience for customers.

Before the implementation of iTrip, the available services in the market were fragmented, lacking integration and convenience for customers. Recognizing the need for a comprehensive platform, our team focused on improving customer service efficiency and increasing profitability.

With a customer-centric approach, we designed and developed iTrip as a one-stop solution for hotel bookings, flight reservations, and tour packages. The platform encompasses robust features such as order management, automatic information updates, online payment capabilities, and efficient back-office management.

The result of our efforts is an enhanced travel booking experience. Customers can now seamlessly browse and book various travel services through a single platform. The integrated nature of iTrip eliminates the need for multiple applications or websites, saving precious time and effort for travelers.

Furthermore, iTrip benefits both the company and its customers. The streamlined and efficient processes provided by the platform ensure smoother operations for our clients, leading to increased profitability. On the customers' end, they enjoy a hassle-free booking experience with access to real-time information, secure payments, and reliable customer support.

By introducing iTrip, we have truly transformed the online travel industry, offering an enhanced experience that brings convenience, efficiency, and reliability to travelers. Experience the difference for yourself by joining countless satisfied customers on our platform.

Works

Here's how the provided information relates to the works mentioned:

- UX/UI Design Sprint: Conduct a UX/UI design sprint to create a user-centric and visually appealing design for the application. This process involves user research, prototyping, and iterative design to ensure a seamless and intuitive user experience.

- Microservices Architecture: Implement a microservices architecture that breaks down the application into smaller, independent services. This architecture allows for scalability, flexibility, and ease of maintenance, as each service can be developed, deployed, and updated independently.

- Cloud, Containers & Kubernetes: Utilize cloud technologies such as AWS or Azure to host the application, taking advantage of their scalability and reliability. Containers and Kubernetes can be used to facilitate the deployment and management of the application, providing an efficient and consistent runtime environment.

- Airticket GDS API Connections - Amadeus.com, Route24: Integrate with Airticket GDS APIs, such as Amadeus.com and Route24, to access airline data, including flight availability, fares, and reservation services. This allows users to search and book flights directly within the application.

- Travel API Connections - Viator.com: Establish connections with Viator.com's travel APIs to access a wide range of travel-related services, such as tours, activities, and attractions. This integration enables users to explore and book various travel experiences on the platform.

- Hotel API Connections - Trip.com, Ihotel. mn: Connect to hotel APIs such as Trip.com and Ihotel. mn to offer a comprehensive selection of hotels, accommodations, and real-time availability. Users can view and reserve their preferred accommodations seamlessly within the application.

- Online Payment Integration - Banking, Smart Wallets: Integrate online payment functionality, allowing users to make secure and convenient payments for their bookings. Integration with various payment gateways, including banking systems and smart wallets, ensures smooth and reliable transactions.

- Unit Testing, Integration Testing: Implement robust unit testing to verify the functionality of individual components or units of the application. Integration testing is then performed to test the interaction and interoperability of these individual units when integrated.

By incorporating these works into your project, you can build a user-friendly travel platform with seamless booking experiences, reliable API connections, secure online payment options, and thorough testing to ensure quality and stability.